Data Deletion

Last updated: July 9, 2026

North Voice (a product operated by Ocean Worldwide) lets you delete the data we hold about you at any time. This page explains what we store and how to have it removed.

How to request deletion

Email hello@northvoice.app from the address associated with your account, with the subject line “Delete my data”. We will verify the request and permanently delete your account and its associated data.

Disconnecting a channel

When you connect a social account (LinkedIn, X, or a Facebook Page), we store the access token needed to publish on your behalf, encrypted at rest. You can revoke that access at any time from Settings → Integrations → Disconnect. Disconnecting immediately deletes the stored token for that channel; you can also revoke North Voice’s access directly in the platform’s own app/connected-apps settings (for Facebook: Settings & Privacy → Settings → Business Integrations).

What we delete

• Your account and login details.
• Your brand profile, Brand DNA, and any content generated for you.
• Connected-channel access tokens for LinkedIn, X, and Facebook Pages.
• Any data we received from a connected platform (e.g. your basic profile, the list of Pages you administer).

Timeline

We process deletion requests within 30 days. Some information may be retained for a limited period where required by law (for example, billing records) or to resolve disputes and enforce our agreements, after which it is deleted or anonymised.

Contact

Questions about deletion or your data: hello@northvoice.app.