Privacy Policy
Last updated: July 9, 2026
North Voice (“North Voice”, “we”, “us”) is a product operated by Ocean Worldwide. This policy explains what data we collect, how we use it, and the choices you have. Questions: hello@northvoice.app.
Information we collect
- Account details — your name and email address.
- Business information — your website URL and the brand details you provide, which we use to generate a Brand DNA profile.
- Content — the posts we generate for you and any edits you make.
- Connected accounts — when you connect LinkedIn, X, or a Facebook Page, we store the access token required to publish on your behalf (encrypted at rest) and basic information such as your profile name and the Pages you administer. We only request the permissions needed to publish the content you approve.
- Billing — subscription payments are processed by Stripe; we do not store your full card details.
- Technical data — logs, device and usage information used to operate and secure the service.
How we use your data
- To generate on-brand content and publish it to the channels you connect and approve.
- To operate, maintain, secure, and improve the service.
- To communicate with you — service notifications, approval prompts, and support.
- To process payments and manage your subscription.
Service providers
We share data with vendors who process it on our behalf to run the service, under appropriate confidentiality and data-processing terms:
- Anthropic — AI text generation.
- fal.ai and Cloudflare R2 — AI image generation and storage.
- Resend (email) and Twilio (SMS) — notifications.
- Vercel (hosting), Supabase (database), and Upstash (cache).
- Stripe — payment processing.
- LinkedIn, X, and Meta (Facebook) — the platforms you connect, to publish your approved content.
Data from connected platforms
Information we obtain through LinkedIn, X, or Meta is used solely to provide the service — for example, to list the Pages you administer and to publish the posts you approve. We do not sell it, use it for advertising, or share it except with the providers above. Our use of information received from Meta APIs follows the Meta Platform Terms and Developer Policies.
Data sharing
We do not sell your personal data. We share it only with the service providers listed above, when you direct us to publish to a connected platform, or where required by law.
Retention and deletion
We keep your data while your account is active. You can request deletion at any time — see our Data Deletion page. Disconnecting a channel removes its stored access token immediately.
Security
Connected-account credentials are encrypted at rest, and access to production systems is restricted. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these, contact hello@northvoice.app.
Children
North Voice is not intended for anyone under 16, and we do not knowingly collect their data.
Changes
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.
Contact
North Voice, operated by Ocean Worldwide — hello@northvoice.app.